What our customers say:

Your input was definitely a big help. Much appreciated.
—Al at Channel One Media says

Specials

  • Live Webcasting - 15%

    15% Discount on any Package
    Promo Code: OFFER-0315-40L
    Expires March 15, 2012
  • Archived Content - 20%

    20% Discount on any Package
    Promo Code: OFFER-0315-40A
    Expires March 15, 2012

Streaming Media Technical Support Team


  • world class Technical Support

  • With over 14 years of experience in the Streaming Media Industry and a world class team of senior level professionals you can be assured that your technical needs will be addressed quickly and to your satisfaction. AudioVideoweb offers a highly skilled Technical Support Team that includes Telephone and Online Support. No outsourcing, all in-house trained, with multiple years of experience and full access to all internal systems. There is never a need to transfer you to a senior tech person. All support staff are at the senior level.

  • audiovideoweb's solution

  • Between AudioVideoweb's Streaming Solution, Technical Support, and Add-on Technologies we offer the best solution in the business. Our experience spans more than 14 years, and have clients in 45 countries.

  • We Answer The Phone!

     

ADD-ONS: Additional features that come with, or that can be combined with, your account.

  • Deliver

  • Player Skins – Flash | Silverlight Choose from more than 18 options.
  • Simulated Live Schedule your On-Demand content to play at specific times.
  • Presentations Create online presentations with live video and audience interaction.
  • Chat Real-time, branded chat between all users.
  • Podcasting Deliver content to portable devices like iPods.
  • Manage

  • FREE Transcoding Convert your current formats to Windows Media, Flash, Quicktime and Real – simultaneously.
  • Account Management System Total control of your account, including uploads, tracking, billing, and more.
  • Tech Support 24/7 – Phone | E-mail Our friendly staff answers your questions and solves your problems quickly and efficiently.
  • Load Balancing Seamlessly deliver to any size audience.
  • Event Management Robust tool kit allows you to plan, promote, and control access to your events.
  • Track

  • Live Reports Detailed statistics and tracking for all your content. Updated every 10 minutes.
  • Itemized Statements (via e-mail) Exact description of what you are paying for.
  • Earn

  • Pay-Per-View Convert your Windows Media and Flash content into an instant revenue stream.
  • Resellers Run your own custom-branded CDN.
  • Referrals Make money by referring customers.
  • Save

  • No Setup Fee
  • No Contracts – Pay by the Month
  • Upgrade and Downgrade as Needed
  • Protect

  • Secured Links – 100% Protect your content by restricting access to certain domains, or requiring passwords.
  • DRM – FREE Control exactly what kind of access people have to your content.