What our customers say:
Our webcasts always sounded great, we never had complaints from listeners, and your technical support was prompt and helpful. Thanks for everything this year.
Portland Timbers Broadcast Network
Live | Archived Quarterly - 35%
35% Discount on any Package
3 Month Billing
Promo Code: OFFER-3MO
Live | Archived Yearly - 50%
50% Discount on any Package
12 Month Billing
Promo Code: OFFER-12MO
Streaming Media Technical Support Team
world class Technical Support
With over 14 years of experience in the Streaming Media Industry and a world class team of senior level professionals you can be assured that your technical needs will be addressed quickly and to your satisfaction. AudioVideoweb offers a highly skilled Technical Support Team that includes Telephone and Online Support. No outsourcing, all in-house trained, with multiple years of experience and full access to all internal systems. There is never a need to transfer you to a senior tech person. All support staff are at the senior level.
Between AudioVideoweb's Streaming Solution, Technical Support, and Add-on Technologies we offer the best solution in the business. Our experience spans more than 14 years, and have clients in 45 countries.
We Answer The Phone!
ADD-ONS: Additional features that come with, or that can be combined with, your account.
- Player Skins Flash | Silverlight Choose from more than 18 options.
- Simulated Live Schedule your On-Demand content to play at specific times.
- Presentations Create online presentations with live video and audience interaction.
- Chat Real-time, branded chat between all users.
- Podcasting Deliver content to portable devices like iPods.
- FREE Transcoding Convert your current formats to Windows Media, Flash, Quicktime and Real simultaneously.
- Account Management System Total control of your account, including uploads, tracking, billing, and more.
- Tech Support 24/7 Phone | E-mail Our friendly staff answers your questions and solves your problems quickly and efficiently.
- Load Balancing Seamlessly deliver to any size audience.
- Event Management Robust tool kit allows you to plan, promote, and control access to your events.
- Live Reports Detailed statistics and tracking for all your content. Updated every 10 minutes.
- Itemized Statements (via e-mail) Exact description of what you are paying for.
- Pay-Per-View Convert your Windows Media and Flash content into an instant revenue stream.
- Resellers Run your own custom-branded CDN.
- Referrals Make money by referring customers.
- No Setup Fee
- No Contracts Pay by the Month
- Upgrade and Downgrade as Needed
- Pricing | Order
- Secured Links 100% Protect your content by restricting access to certain domains, or requiring passwords.
- DRM FREE Control exactly what kind of access people have to your content.