What our customers say:

Our webcasts always sounded great, we never had complaints from listeners, and your technical support was prompt and helpful. Thanks for everything this year.
John Strong
—Portland Timbers Broadcast Network

AudioVideoweb LLC Privacy Policy

PLEASE READ THESE AGREEMENTS CAREFULLY BEFORE USING OUR SERVICE.

AudioVideoweb.com LLC ("AV") Privacy Policy

1) Agreement
2) Scope of Policy
3) Information Collected
4) Partners
5) Transfer of Information
6) Consent
7) Contact Us

1) Agreement
This Privacy Policy ("Privacy Policy") should be read carefully; it creates legal obligations. By using the Services or accessing our Website, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it. In addition, if you register as a user of any of the features of our Website (a "Client"), during the registration process (and from time to time as AV may require) you will be prompted to click an "I Agree" button, which further confirms your agreement to be legally bound by this Privacy Policy.

2) Scope of Policy
This Privacy Policy pertains only to the information supplied while using AudioVideoweb.com LLC Website or related Services. Information provided by other means is not covered by this Privacy Policy. If Credit Card holder disputes any transaction all information may be released and will be supplied to the appropriate parties as require to resolve the dispute.

3) Information Collected
AV collects information from users of their website and related Services, it reserves the right to use the information collected for its own use. Information collected will not be shared with any third party, other than described in this policy. AV collects information from users of it's website at various stages of use as follows:

Automatically Gathered Data: AV may receive and record information from your browser, including your IP address, type of browser used as well as generally accepted log information. This information is gathered to help diagnose problems, improve the site and to quantify the source of web traffic.

Solicited Information: AV collects information from users to register, for Trials, to order Services or other features of the site. AV will not share or provide this information to other parties prior to receiving Client's permission.

Cookies: Cookies are small data files that are sent to your browser from a website computer and remain on your hard drive. Cookies do not contain personal information but can be used to make future visits to a website easier.

Unregistered Viewers: AV controls content that is owned by Clients and is available for viewing without registering. Information gathered from these viewers will be aggregately collected and provided only to the Client that has provided the content. A client may require personal information from a viewer in the form of registration or "guest book" information prior to viewing it's content. AV will collect and provide this information only to the Client that has requested this information.

4) Partners
AV may enter agreements with companies that market products that utilize all or a part of AVs services. Under the terms of these agreements there could be a requirement to collect and share information.

5) Transfer of Information
Upon merger or acquisition with another company AV reserves the right to share any information collected in order to ensure continuity of service.

6) Consent
By using our Website and any or all Services you consent to the collection and of information, in accordance with this Privacy Policy.

7) Contact Us
You may contact us for any reason by e-mail or traditional mail at the following addresses. In addition, if you wish to provide us with formal notice under our Service Agreement or our Privacy Policy, you must provide your notice in writing, and send it to either of the following addresses:

By mail:
AudioVideoweb.com LLC
147 Parker Rd.
Needham, Ma 02494
Attention: Customer Support Team
By E-mail: webmaster@audiovideoweb.com

ADD-ONS: Additional features that come with, or that can be combined with, your account.

  • Deliver

  • Player Skins – Flash | Silverlight Choose from more than 18 options.
  • Simulated Live Schedule your On-Demand content to play at specific times.
  • Presentations Create online presentations with live video and audience interaction.
  • Chat Real-time, branded chat between all users.
  • Podcasting Deliver content to portable devices like iPods.

  • Manage

  • FREE Transcoding Convert your current formats to Windows Media, Flash, Quicktime and Real – simultaneously.
  • Account Management System Total control of your account, including uploads, tracking, billing, and more.
  • Tech Support 24/7 – Phone | E-mail Our friendly staff answers your questions and solves your problems quickly and efficiently.
  • Load Balancing Seamlessly deliver to any size audience.
  • Event Management Robust tool kit allows you to plan, promote, and control access to your events.

  • Track

  • Live Reports Detailed statistics and tracking for all your content. Updated every 10 minutes.
  • Itemized Statements (via e-mail) Exact description of what you are paying for.

  • Earn

  • Ad Insertion Monetize your content with pre-roll and banner ads – all under your control.
  • Pay-Per-View Convert your Windows Media and Flash content into an instant revenue stream.
  • Resellers Run your own custom-branded CDN.
  • Referrals Make money by referring customers.

  • Save

  • No Setup Fee
  • No Contracts – Pay by the Month
  • Upgrade and Downgrade as Needed

  • Protect

  • Secured Links – 100% Protect your content by restricting access to certain domains, or requiring passwords.
  • DRM – FREE Control exactly what kind of access people have to your content.