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  Rod Yarbrough at DarnBarn.com says: "I can't believe how fast you got everything ready for our live event stream!" Michael Giangrasso the Director Of Technology at NetworkCPR.com says: "Your tech support guy (Bryan) is ALWAYS helpful and responsive in his service. He has the patience and temperament we all wish we had." Eric at jointogether.org says: "I really appreciate your no-frills, low-cost but dependable service." Jeff says: "You and your company have excellent customer service, by the way. You're responsive, and I always feel like I'm dealing with and being treated like a real live human being. That's not a common thing these days, and I appreciate it." Chris Roberts at On-Line Radio says: "Thanks so much! We have been back on the air for 11 hours now, and it really feels great!" Al at Channel One Media says: "Your input was definitely a big help. Much appreciated!" George Treusch, a producer at Netcisive says: "I'm very pleased with the ease-of-use and instant availability of your service." Rod Yarbrough at DarnBarn.com says: "Thanks for coming through on such short notice. I will be sure to use your services in the future — and refer my clients to you!" Jim Bonzave at a-la-cut.com says: "Dang you're good. It worked!" Mitch Moldofsky in Toronto says: "It's working! Your customer support is terrific, and appreciated." Karen at Colby College says: "Pretty easy — and awesome to boot. Thanks again for being so helpful and answering my questions!" Sasha at DC Radio says: "Kudos for the great customer service, and quick response times!" Michael Giangrasso, the Director Of Technology at NetworkCPR.com says: "I would like to bring attention to the fine service I have been receiving from your firm. It is what sets great companies apart from just good ones!" Stacey Krejci at the University of Illinois says: "I'm rather impressed. I like the mail interface, your connection is fast, and you have been very helpful." Steve Walters, the Director at Interactive Media in St. Louis says: "Thanks for all your help. I can't tell you how much we LOVE your service!" |
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 Below you will find instructions guiding you through the step by step process of setting up your Real Producer Software. These instructions are for Clients that are setting up their Archived Content for the first time. Please take your time and follow through each step to get started. If you have any problems or issues please give us a call and we will be glad to help. To encode your Real Media content for our streaming media servers you must first install an encoding program that is able to encode your media in a Real streaming format. Real Producer can be downloaded here: http://www.realnetworks.com/products/producer/index.html Once you have Real Media Encoder installed, open it up and select your input device or file you wish to encode from. If you have a file on your computer that you wish to encode, select "Input file:" and then select "browse" in the lower left section of the program
If you wish to encode your archive content from an attached device, select "Devices" and then select your Audio and/or Video devices.
Once you have your input selected, double click on the file name listed under "Destination" to set what you want to name your file as, and where you wish to save your file. Once you are finished, click "save".
Click on the "Audiences" button in the right section of the program.
Select the bitrates you wish your file to be encoded at, and close that window.
Click on the "Encode" button in the lower right corner of the program.
Have questions or require more information? |
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