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  Michael Giangrasso the Director Of Technology at NetworkCPR says: "Your tech support guy (Bryan) is ALWAYS helpful and responsive in his service. He has the patience and temperament we all wish we had." Eric at jointogether.org says: "I really appreciate your no-frills, low-cost but dependable service." Jeff says: "You and your company have excellent customer service, by the way. You're responsive, and I always feel like I'm dealing with and being treated like a real live human being. That's not a common thing these days, and I appreciate it." Chris Roberts at On-Line Radio says: "Thanks so much! We have been back on the air for 11 hours now, and it really feels great!" Al at Channel One Media says: "Your input was definitely a big help. Much appreciated!" George Treusch, a producer at Netcisive says: "I'm very pleased with the ease-of-use and instant availability of your service." Rod Yarbrough at DarnBarn.com says: "Thanks for coming through on such short notice. I will be sure to use your services in the future — and refer my clients to you!" Jim Bonzave at a-la-cut says: "Dang you're good. It worked!" Mitch Moldofsky in Toronto says: "It's working! Your customer support is terrific, and appreciated." Karen at Colby College says: "Pretty easy — and awesome to boot. Thanks again for being so helpful and answering my questions!" Sasha at DC Radio says: "Kudos for the great customer service, and quick response times!" Michael Giangrasso, the Director Of Technology at NetworkCPR says: "I would like to bring attention to the fine service I have been receiving from your firm. It is what sets great companies apart from just good ones!" Stacey Krejci at the University of Illinois says: "I'm rather impressed. I like the mail interface, your connection is fast, and you have been very helpful." Jim at OnTheBeach.com says: "What great service! Thanks." Al at Channel One Media says: "It's good knowing that there really "is" someone there on the other end in case help is needed and time is critical!" Brian Adelgren says: "Thank you for your prompt response and professionalism. It is greatly appreciated!" Steve Walters, the Director at Interactive Media in St. Louis says: "Thanks for all your help. I can't tell you how much we LOVE your service!" |
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 The process for adding Live and Archive content to a pop-up viewers. First: Log into the customer management interface by visiting. Once logged in, scroll down to your archive folder and click on it.
Next: Click on the checkbox next to the files you want in your playlist, and click on "New Media Group"
Next: Name your group and click "save".
Next: Configure your pop-up viewer settings, and click "Save Popup Settings" Here is some information about configuring the viewer: Next: Close out of that window and go back to your main interface page, and scroll down to "Live Webcasting Account(s)". Click on the "add" button to the far right of the account.
Next: Check "Add to Existing Group", select the group you just created, and click "save". This will add your live webcast to the group whcih will then run the this webcast directly after the archived media plays.
If you have any questions please give a call or E-mail us and we will be happy to walk you through the process. Have questions or require more information? |
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