 |




Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for
11 hours now, and it really feels great!"

Al at Channel One Media says:
"Your input was definitely a big help. Much appreciated!"

George Treusch, a producer at Netcisive says:
"I'm very pleased with the ease-of-use and instant
availability of your service."

Rod Yarbrough at DarnBarn.com says:
"Thanks for coming through on such short notice.
I will be sure to use your services in the future and refer
my clients to you!"

Jim Bonzave at a-la-cut.com says:
"Dang you're good. It worked!"

Mitch Moldofsky in Toronto says:
"It's working! Your customer support is terrific,
and appreciated."

Karen at Colby College says:
"Pretty easy and awesome to boot. Thanks again
for being so helpful and answering my questions!"

Sasha at DC Radio says:
"Kudos for the great customer service, and quick
response times!"

Michael Giangrasso, the Director Of Technology
at NetworkCPR.com says:
"I would like to bring attention to the fine service
I have been receiving from your firm. It is what sets great companies
apart from just good ones!"

Stacey Krejci at the University of Illinois says:
"I'm rather impressed. I like the mail interface,
your connection is fast, and you have been very helpful."

Jim at OnTheBeach.com says:
"What great service! Thanks."

Al at Channel One Media says:
"It's good knowing that there really "is" someone
there on the other end in case help is needed and time is critical!"

Brian Adelgren says:
"Thank you for your prompt response and professionalism.
It is greatly appreciated!"

Steve Walters, the Director at Interactive Media
in St. Louis says:
"Thanks for all your help. I can't tell you how much
we LOVE your service!"

Sasha at DC Radio says:
"We had our account info within a half hour, and
were testing our live connection two minutes later. Our entire office
stood there with our mouths wide open, shocked and ecstatic!"

Doug at YourWebTech says:
"Having just signed up for a trial, I'm impressed
with the response so far!"

Tony Boutwell at Peavey Electronics says:
"We have been testing it all morning and it's great.
We appreciate all the testing you did to help us get this working."

Dmitri Eroshenko at Infotonic, Inc.says:
"Works like a charm. Thank you."

Rod Yarbrough at DarnBarn.com says:
"I can't believe how fast you got everything ready
for our live event stream!"

Michael Giangrasso the Director Of Technology at
NetworkCPR.com says:
"Your tech support guy (Bryan) is ALWAYS helpful
and responsive in his service. He has the patience and temperament
we all wish we had."

Eric at jointogether.org says:
"I really appreciate your no-frills, low-cost but
dependable service."

Jeff says:
"You and your company have excellent customer service,
by the way. You're responsive, and I always feel like I'm dealing
with and being treated like a real live human being. That's not
a common thing these days, and I appreciate it."

Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for
11 hours now, and it really feels great!"

Al at Channel One Media says:
"Your input was definitely a big help. Much appreciated!"

George Treusch, a producer at Netcisive says:
"I'm very pleased with the ease-of-use and instant
availability of your service."

Rod Yarbrough at DarnBarn.com says:
"Thanks for coming through on such short notice.
I will be sure to use your services in the future and refer
my clients to you!"

Jim Bonzave at a-la-cut.com says:
"Dang you're good. It worked!"

Mitch Moldofsky in Toronto says:
"It's working! Your customer support is terrific,
and appreciated."

Karen at Colby College says:
"Pretty easy and awesome to boot. Thanks again
for being so helpful and answering my questions!"

Sasha at DC Radio says:
"Kudos for the great customer service, and quick
response times!"

Michael Giangrasso, the Director Of Technology
at NetworkCPR.com says:
"I would like to bring attention to the fine service
I have been receiving from your firm. It is what sets great companies
apart from just good ones!"

Stacey Krejci at the University of Illinois says:
"I'm rather impressed. I like the mail interface,
your connection is fast, and you have been very helpful."

Jim at OnTheBeach.com says:
"What great service! Thanks."

Al at Channel One Media says:
"It's good knowing that there really "is" someone
there on the other end in case help is needed and time is critical!"

Brian Adelgren says:
"Thank you for your prompt response and professionalism.
It is greatly appreciated!"

Steve Walters, the Director at Interactive Media
in St. Louis says:
"Thanks for all your help. I can't tell you how much
we LOVE your service!"

Sasha at DC Radio says:
"We had our account info within a half hour, and
were testing our live connection two minutes later. Our entire office
stood there with our mouths wide open, shocked and ecstatic!"

Doug at YourWebTech says:
"Having just signed up for a trial, I'm impressed
with the response so far!"

Tony Boutwell at Peavey Electronics says:
"We have been testing it all morning and it's great.
We appreciate all the testing you did to help us get this working."

Dmitri Eroshenko at Infotonic, Inc.says:
"Works like a charm. Thank you."

Rod Yarbrough at DarnBarn.com says:
"I can't believe how fast you got everything ready
for our live event stream!"

Michael Giangrasso the Director Of Technology at
NetworkCPR.com says:
"Your tech support guy (Bryan) is ALWAYS helpful
and responsive in his service. He has the patience and temperament
we all wish we had."

Eric at jointogether.org says:
"I really appreciate your no-frills, low-cost but
dependable service."

Jeff says:
"You and your company have excellent customer service,
by the way. You're responsive, and I always feel like I'm dealing
with and being treated like a real live human being. That's not
a common thing these days, and I appreciate it."

Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for
11 hours now, and it really feels great!"

Al at Channel One Media says:
"Your input was definitely a big help. Much appreciated!"

George Treusch, a producer at Netcisive says:
"I'm very pleased with the ease-of-use and instant
availability of your service."

Rod Yarbrough at DarnBarn.com says:
"Thanks for coming through on such short notice.
I will be sure to use your services in the future and refer
my clients to you!"

Jim Bonzave at a-la-cut.com says:
"Dang you're good. It worked!"

Mitch Moldofsky in Toronto says:
"It's working! Your customer support is terrific,
and appreciated."

Karen at Colby College says:
"Pretty easy and awesome to boot. Thanks again
for being so helpful and answering my questions!"

Sasha at DC Radio says:
"Kudos for the great customer service, and quick
response times!"

Michael Giangrasso, the Director Of Technology
at NetworkCPR.com says:
"I would like to bring attention to the fine service
I have been receiving from your firm. It is what sets great companies
apart from just good ones!"

Stacey Krejci at the University of Illinois says:
"I'm rather impressed. I like the mail interface,
your connection is fast, and you have been very helpful."

Jim at OnTheBeach.com says:
"What great service! Thanks."

Al at Channel One Media says:
"It's good knowing that there really "is" someone
there on the other end in case help is needed and time is critical!"

Brian Adelgren says:
"Thank you for your prompt response and professionalism.
It is greatly appreciated!"

Steve Walters, the Director at Interactive Media
in St. Louis says:
"Thanks for all your help. I can't tell you how much
we LOVE your service!"

Sasha at DC Radio says:
"We had our account info within a half hour, and
were testing our live connection two minutes later. Our entire office
stood there with our mouths wide open, shocked and ecstatic!"

Doug at YourWebTech says:
"Having just signed up for a trial, I'm impressed
with the response so far!"

Tony Boutwell at Peavey Electronics says:
"We have been testing it all morning and it's great.
We appreciate all the testing you did to help us get this working."

Dmitri Eroshenko at Infotonic, Inc.says:
"Works like a charm. Thank you."

Rod Yarbrough at DarnBarn.com says:
"I can't believe how fast you got everything ready
for our live event stream!"

Michael Giangrasso the Director Of Technology at
NetworkCPR.com says:
"Your tech support guy (Bryan) is ALWAYS helpful
and responsive in his service. He has the patience and temperament
we all wish we had."

Eric at jointogether.org says:
"I really appreciate your no-frills, low-cost but
dependable service."

Jeff says:
"You and your company have excellent customer service,
by the way. You're responsive, and I always feel like I'm dealing
with and being treated like a real live human being. That's not
a common thing these days, and I appreciate it."

Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for
11 hours now, and it really feels great!"

Al at Channel One Media says:
"Your input was definitely a big help. Much appreciated!"

George Treusch, a producer at Netcisive says:
"I'm very pleased with the ease-of-use and instant
availability of your service."

Rod Yarbrough at DarnBarn.com says:
"Thanks for coming through on such short notice.
I will be sure to use your services in the future and refer
my clients to you!"

Jim Bonzave at a-la-cut.com says:
"Dang you're good. It worked!"

Mitch Moldofsky in Toronto says:
"It's working! Your customer support is terrific,
and appreciated."

Karen at Colby College says:
"Pretty easy and awesome to boot. Thanks again
for being so helpful and answering my questions!"

Sasha at DC Radio says:
"Kudos for the great customer service, and quick
response times!"

Michael Giangrasso, the Director Of Technology
at NetworkCPR.com says:
"I would like to bring attention to the fine service
I have been receiving from your firm. It is what sets great companies
apart from just good ones!"

Stacey Krejci at the University of Illinois says:
"I'm rather impressed. I like the mail interface,
your connection is fast, and you have been very helpful."

Jim at OnTheBeach.com says:
"What great service! Thanks."

Al at Channel One Media says:
"It's good knowing that there really "is" someone
there on the other end in case help is needed and time is critical!"

Brian Adelgren says:
"Thank you for your prompt response and professionalism.
It is greatly appreciated!"

Steve Walters, the Director at Interactive Media
in St. Louis says:
"Thanks for all your help. I can't tell you how much
we LOVE your service!"

Sasha at DC Radio says:
"We had our account info within a half hour, and
were testing our live connection two minutes later. Our entire office
stood there with our mouths wide open, shocked and ecstatic!"

Doug at YourWebTech says:
"Having just signed up for a trial, I'm impressed
with the response so far!"

Tony Boutwell at Peavey Electronics says:
"We have been testing it all morning and it's great.
We appreciate all the testing you did to help us get this working."

Dmitri Eroshenko at Infotonic, Inc.says:
"Works like a charm. Thank you."

Rod Yarbrough at DarnBarn.com says:
"I can't believe how fast you got everything ready
for our live event stream!"

Michael Giangrasso the Director Of Technology at
NetworkCPR.com says:
"Your tech support guy (Bryan) is ALWAYS helpful
and responsive in his service. He has the patience and temperament
we all wish we had."

Eric at jointogether.org says:
"I really appreciate your no-frills, low-cost but
dependable service."

Jeff says:
"You and your company have excellent customer service,
by the way. You're responsive, and I always feel like I'm dealing
with and being treated like a real live human being. That's not
a common thing these days, and I appreciate it."

Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for
11 hours now, and it really feels great!"

Al at Channel One Media says:
"Your input was definitely a big help. Much appreciated!"

George Treusch, a producer at Netcisive says:
"I'm very pleased with the ease-of-use and instant
availability of your service."

Rod Yarbrough at DarnBarn.com says:
"Thanks for coming through on such short notice.
I will be sure to use your services in the future and refer
my clients to you!"

Jim Bonzave at a-la-cut.com says:
"Dang you're good. It worked!"

Mitch Moldofsky in Toronto says:
"It's working! Your customer support is terrific,
and appreciated."

Karen at Colby College says:
"Pretty easy and awesome to boot. Thanks again
for being so helpful and answering my questions!"

Sasha at DC Radio says:
"Kudos for the great customer service, and quick
response times!"

Michael Giangrasso, the Director Of Technology
at NetworkCPR.com says:
"I would like to bring attention to the fine service
I have been receiving from your firm. It is what sets great companies
apart from just good ones!"

Stacey Krejci at the University of Illinois says:
"I'm rather impressed. I like the mail interface,
your connection is fast, and you have been very helpful."

Jim at OnTheBeach.com says:
"What great service! Thanks."

Al at Channel One Media says:
"It's good knowing that there really "is" someone
there on the other end in case help is needed and time is critical!"

Brian Adelgren says:
"Thank you for your prompt response and professionalism.
It is greatly appreciated!"

Steve Walters, the Director at Interactive Media
in St. Louis says:
"Thanks for all your help. I can't tell you how much
we LOVE your service!"

Sasha at DC Radio says:
"We had our account info within a half hour, and
were testing our live connection two minutes later. Our entire office
stood there with our mouths wide open, shocked and ecstatic!"

Doug at YourWebTech says:
"Having just signed up for a trial, I'm impressed
with the response so far!"

Tony Boutwell at Peavey Electronics says:
"We have been testing it all morning and it's great.
We appreciate all the testing you did to help us get this working."

Dmitri Eroshenko at Infotonic, Inc.says:
"Works like a charm. Thank you."

Rod Yarbrough at DarnBarn.com says:
"I can't believe how fast you got everything ready
for our live event stream!"

Michael Giangrasso the Director Of Technology at
NetworkCPR.com says:
"Your tech support guy (Bryan) is ALWAYS helpful
and responsive in his service. He has the patience and temperament
we all wish we had."

Eric at jointogether.org says:
"I really appreciate your no-frills, low-cost but
dependable service."

Jeff says:
"You and your company have excellent customer service,
by the way. You're responsive, and I always feel like I'm dealing
with and being treated like a real live human being. That's not
a common thing these days, and I appreciate it."

Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for
11 hours now, and it really feels great!"

Al at Channel One Media says:
"Your input was definitely a big help. Much appreciated!"

George Treusch, a producer at Netcisive says:
"I'm very pleased with the ease-of-use and instant
availability of your service."

Rod Yarbrough at DarnBarn.com says:
"Thanks for coming through on such short notice.
I will be sure to use your services in the future and refer
my clients to you!"

Jim Bonzave at a-la-cut.com says:
"Dang you're good. It worked!"

Mitch Moldofsky in Toronto says:
"It's working! Your customer support is terrific,
and appreciated."

Karen at Colby College says:
"Pretty easy and awesome to boot. Thanks again
for being so helpful and answering my questions!"
|
 |




Setup Charges
There are no setup charges for any of our Audio/Video services
Billing Process (Streaming Media)
Our billing process works as follows:
For Package Accounts:
This is the most cost effective way to go as you are getting a better
deal to buy in bulk. For Archive Accounts you would purchase
a specific amount of Server Space and Bandwidth in advance. For
Live Webcasting Accounts you would purchase a specific amount
of Bandwidth in advance. You would be billed at the beginning of
your monthly cycle. Each Clients billing cycle runs 30 days from
the sign-up date so if you signed up on the 10th of the month you
would be billed again 30 days from then.
For more information please review all of our offerings. Live
Webcasting | Archived
Content
For Pay As You Go Accounts:
Upon initial sign up for Server Space Only, Encoding and Server
Space or Live Webcasting we bill you for the first month. After
the first month we will bill you for your Server Space and Live
Webcasting in Monthly increments.
Bandwidth charges are always billed in monthly increments. However
if you use more than 2GB of transfer in one months time we will
bill your card at this time. In other words every 2GB of transfer
we will bill you incrementally for unless you keep a balance in
advance.
If you know that your needs will be over 2GB of transfer per month
please speak with a customer service representative about prepaid
bandwidth. This will prevent daily charges on your credit card.
For more information please review all of our offerings. Live
Webcasting | Archived
Content
Creating Presentations using SMIL technology
A quick reference page to help you in creating SMIL presentations.
Quick
Reference Page
Limiting your bandwidth expense
Encoding your live event at lower bit rates will reduce your financial
exposure. We can not limit the number of streams or the amount of
bandwidth to your account. It is an open pipe!! Video uses about
4 times the bandwidth as Audio does.
What's the difference between SureStream and Single Rate encoding?
(For Real Technology only!)
Single rate enables you to encode in one bit rate.
This is best used if you are using audio only for live or on-demand
material.
SureStream technology enables you to encode your material in multiple
bit rates within one file. This is good for video material when
you know that your users will have all different types of connections.
When a user clicks on the link it will automatically negotiate the
connection and supply the correct bit rate for them. When using
the SureStream option it is best not to select to many bit rates
as the file may glitch up. 2 or 3 are reasonable.
Bandwidth Negotiation Technology
Bandwidth Negotiation technology is the process by which we create
many versions of one audio/video piece. In most cases we create
3 versions of each. Each version is set up to best suit either
a 28.8k modem, a 56k modem or a DSL/Cable Modem/Corporate LAN. When
someone wants to view and/or listen they will see and hear the version
that is best suited to their system.
Therefore, if you have a 28.8 modem you will get the version
that best suits a 28.8 modem. If you have the fastest connection
available you will see and hear the best quality audio and video
available with NO DOWNLOAD TIME!!!
Mailing Addresses
For Pay By Check customers: (Not for Encoding)
AudioVideoweb.com LLC
P.O. Box 356
Norfolk, MA. 02056-0356
USA
For Encoding jobs only:
AudioVideoweb.com LLC
121 Loring Avenue
Suite 350
Salem, MA 01970
USA
Definitions:
Bandwidth: The total amount of data a network connection
is capable of sending through its system per second. This determines
the length of time it will take to transmit data.
Example: a file that takes 10 minutes to transmit across
a modem with a speed of 28,800 bits per second (bps) might take
only one minute to transmit over a DSL line because the DSL line
has a larger bandwidth capability, which can pass more bits through
per second.
Buffering: Media players assimilate the incoming data and
present it to the viewer, as audio and/or video. During network
congestion, this data is not sufficient for the media player to
continue playback and therefore, the player must pause to receive
more data before resuming playback. This process is called "rebuffering".
To help avoid "rebuffering," the media players buffer
a certain amount of data on reserve in the beginning before playing
the clip.
Caching / Cache: Data that is frequently accessed is often
stored in the computer's memory so that it may be re-accessed at
a quicker rate than if this data was stored on the computer's hard
disk drive. The process of storing this data is called caching.
The type of memory that stores this data is called the cache.
Digital Rights Management: Refers to qualifying the end-user
prior to allowing the end-user to view or listen to the media file.
It is a term usually referring to the software that enables Internet
'Pay-Per-View' (see Pay-Per-View).
Digitizing and Encoding: Digitizing refers to the process
of capturing original media (film, video, sound recordings, etc.)
into a digital format onto your computer. Encoding refers to the
process of converting this digitized file into a streaming format.
Dynamic Symmetric-When-Optimal Routing: When a user requests
information over the Internet, the request for that data usually
travels down a different path than which the data is returned. This
non-symmetrical form of routing often leads to latency. For Web
page content, latency is seldom a problem. However, for streaming
media, latency can lead to rebuffering (see Buffering)
and delayed start-times.
Hops or Hop-Count: As data travels over the Internet, it
passes through routers which interpret the incoming data and decide
on the best route for the data to travel. Data traveling over the
Internet may pass through as many as 30 routers before arriving
at its final destination. Each router that this data passes through
is called a "Hop." Thus, "Hop-Count" is the
cumulative total of routers that the data passes through over the
Internet en route to the end user.
ISP: Internet Service Provider. Companies that offer access
to the Internet to subscribers.
Latency: This is the delay of transmission of data. Refers
to the time it takes for a router, upon receiving the data, to determine
which router to forward the data to next.
Load-Balanced: A single computer is only able to transmit
a fixed amount of data. If the server receives too many requests
for data at the same time, a bottleneck forms causing a delay in
transmission of data. Load balancing refers to the process of grouping
multiple servers together to act as one single system This will
minimize the risk of this type of delay.
MP3: Digital format specifically designed for music.
Network Congestion: Situation that occurs when the amount
of data being transmitted exceeds the capacity of the network. This
results in data transmission delays and possibly lost data. If a
router becomes overloaded, it will discard data as a last resort
to manage the volume of data transmission.
One-Hop Connectivity: Refers to the number of "Hops"
(see Hops) data travels through before connecting
to the Internet. One-Hop refers to one router. The fewer switches
or routers data travels through to access the Internet, the lower
the risk of encountering network congestion.
Pay-Per-View: Just like pay-per-view events on television,
this refers to streaming media which viewers must pay to see.
Peering: An agreement between Internet backbone carriers
to exchange equal amounts of data at specified points along the
Internet. Peering agreements enable competing companies to utilize
cable laid by one another, thus reducing costs and duplication of
cable routes. As the data is exchanged freely between the carriers,
there is no economic incentive for one carrier to manage the incoming
data of another carrier. Should one carrier submit data in excess
of the "peering" agreement, the other carrier will usually
discard the excess data. Peering connections on the Internet have
often been associated with bottlenecks of Internet data transmission.
Public Exchange Point: Located in Santa Clara, CA (known
as MAE West) and Washington, DC(known as MAE East), these are government-established
peering points that offer free access to the Internet. They are
the two largest peering points on the Internet, with the majority
of carriers interconnecting into these exchange points to exchange
data. They are often the two most congested points on the Internet
because they are designed without any economic incentive to regulate
or manage the flow of data.
QuickTime: Digital media software created by Apple Computers,
that can be streamed over the Internet.
RealPlayer: Streaming media software created by RealNetworks
for the Internet.
Redundancy: Systematic approach to eliminating single points-of-failure
in a network or data storage system.
Router: A Router is a hardware device used throughout a
network that receives incoming data and determines the route for
that data to travel in order to reach its intended destination.
A router is a switch with built-in capabilities than enhance its
functions and performance.
Scalability: The ability to expand capacity of an existing
data storage system or network without requiring replacement.
Streaming Media: Like television and radio for the computer,
streaming media technology converts other mediums (audio and video)
to digital formats that can be played back instantly by computers.
It is comparable to the process that enables one to turn on a TV
set and instantly see a program, or turn on a radio and instantly
receive sound. The general term Streaming Media incorporates
all the formats created specifically for transmitting audio, video
and multimedia over the Internet.
Webcast: A live streaming media event broadcast for the
Internet.
Windows Media: Streaming media software created by Microsoft.
Why do we keep losing the connection to the server?
A lot of times when you're using a shared Internet connection this
happens. Even if you have a T1 or a T3 there may be times when the
connection gets used up and the Real Producer can not continue to
stream.
When you are testing your live connection begin your test at 8.5k
"voice only" without video. Once you get this working
slowly increase your kilobit rates and then add the video. This
way you can figure out how much your connection can handle before
it shuts you down and disconnects. One of the biggest mistakes people
make is to try to send too much information over their connection
and they wonder why they keep getting disconnected.
Getting disconnected regularly with your live connection.
TCP has more error checking built in so it works better for low
bandwidth/congested situations. Tests have shown that while on a
dialup, UDP was getting disconnected regularly and with TCP we did
not get disconnected once. You can test this in Real Producer by
going to options > preferences and then clicking on the live
broadcast tab.
How to encode and manage Real Media Files?
Producing
Video
Producing
Audio
Planning a Streaming
Media Presentation
Flash
Animation
Encoding tools for all three formats
Real
Producer
Windows
Encoder Site
Quicktime
Player/Encoder
How to link to Real Media content - Two Methods
1) The Account Management Interface will create the link for
you:
Log into the Account Management Interface with the username and
password we supplied you with. Click on the folder name where you
would like to upload your material. This will log you into the folder
automatically. Once the material is uploaded select one of your
clips by clicking on the checkbox to the left. Select only one clip
at a time. Then click on the Create a Link button
above. A popup will appear. This will automatically create the link
for you. Simply copy this link and place it on your website or e-mail
it.
2) Create the link yourself:
There are two methods of creating a link to your Real Media:
a) Using Ramgen Method
Use the following text as your link. Simply insert the FTP Host,
Login, and NameofMaterial from the e-mail we sent you with your
account information.
Link = http://FTP Host/ramgen/Login/NameofMaterial.rm
b) Using the .ram method
Cut and paste the link below into a text editor like Notepad...
rtsp://FTP Host/FolderNumber/NameOfMaterial.rm
Substitute the number of your Folder where it says "FolderNumber"
Substitute the name of your material where it says "NameOfMaterial"
Select "File", then "Save as" Name it NameOfMaterial.ram
Create a folder in the main directory of your website and call it
ramfiles.
Save it to this folder named ramfiles This is your link.
Now: On your webpage create some text for the link to your material
hyperlink it to the Ram file Upload the ramfiles folder to the main
directory of your website
Upload the page with the link to your material
How to link to Windows Media content - Two Methods
1) The Account Management Interface will create the link for
you:
Log into the Account Management Interface with the username and
password we supplied you with. Click on the folder name where you
would like to upload your material. This will log you into the folder
automatically. Once the material is uploaded select one of your
clips by clicking on the checkbox to the left. Select only one clip
at a time. Then click on the Create a Link button
above. A popup will appear. This will automatically create the link
for you. Simply copy this link and place it on your website or e-mail
it.
2) Create the link yourself:
Cut and paste the link below into a text editor like Notepad...
<ASX version="3.0">
<ENTRY>
<TITLE></TITLE>
<AUTHOR></AUTHOR>
<REF HREF="mms://FTPHost/FolderNumber/YourMaterial"/>
</ENTRY>
</ASX>
From the e-mail we sent you with your codes,
Substitute the FTP Host where it says FTP Host,
Substitute the number of your Folder where it says "FolderNumber"
Substitute the name of your material where it says "YourMaterial"
Select "File", then "Save as"
Name it nameofmaterial.asx
Create a folder in the main directory of your website and call it
asxfiles
Save it to this folder named asxfiles This is your link.
On your webpage create some text for the link to your material and
hyperlink it to the .asx file
Upload the asxfiles folder to the main directory of your website
Upload the page with the link to your material - That's it!!
How to link to QuickTime Media content - Two Methods
1) The Account Management Interface will create the link for
you:
Log into the Account Management Interface with the username and
password we supplied you with. Click on the folder name where you
would like to upload your material. This will log you into the folder
automatically. Once the material is uploaded select one of your
clips by clicking on the checkbox to the left. Select only one clip
at a time. Then click on the Create a Link button
above. A popup will appear. This will automatically create the link
for you. Simply copy this link and place it on your website or e-mail
it.
2) Create the link yourself:
Create the link below,
rtsp://FTP Host:2554/FolderNumber/NameOfMaterial.mov
From the e-mail we sent you with your codes,
Substitute the number of your Folder where it says "FolderNumber"
Substitute the name of your material where it says "NameOfMaterial"
Make sure you are connected to the Internet!!
Open Quicktime Player,
click "File" then "Open URL"
Input the rtsp file path from above in
Open it
Once the rtsp file is open and running, click "File" then "Save
As"
In the save dialog box, click "Make movie self-contained"
Create a folder in the main directory of your website and call it
movfiles.
Enter a file name with a ".mov" extension
Save it to the movfiles folder
On your webpage create some text for the link to your material and
hyperlink it to the .mov file
Upload the movfiles folder to the main directory of your website
Upload the page with the link to your material
Need MakeRefMovie?
Download makerefmovie. It's FREE!! Here is the link:
MakeRefMovie
Create a Live Link for a Pre-Event Static Message:
Cut and paste the link below into a text editor like Notepad...
<ASX VERSION="3.0">
<ENTRY>
<REF HREF="mms://HostDirectoryHere.com/LoginName" />
</ENTRY>
<REPEAT COUNT="100">
<ENTRY>
<REF HREF="mms://HostDirectoryHere.com/LoginName" />
<REF HREF="http://www.YourWebsite.com/YourImage.jpg"
/>
<DURATION VALUE="00:00:20" />
</ENTRY>
</REPEAT>
</ASX>
Login to the Account Management Interface. Then click on Get Info
next to the live account that you wish to create this link for.
Now cut and paste the following information in.
Substitute the Host Directory in the 2 location where it says "HostDirectoryHere.com"
Substitute the LoginName where it says "LoginName",
Substitute the image location where it says "http://www.YourWebsite.com/YourImage.jpg"
Select "File", then "Save as"
Name it anything.asx
Create a folder in the main directory of your website and call it
asxfiles
Save it to this folder named asxfiles This is your link.
On your webpage create some text for the link to your material and
link it to the .asx file
Upload the asxfiles folder to the main directory of your website
Upload the page with the link to your material - That's it!!
Now when users click on this link the image will show up until you
start the encoder at which time the live event will automatically
begin.
<REPEAT COUNT="100"> - Set this to the amount
of times you would like it to repeat. This is based on the number
of seconds you insert into the DURATION VALUE
<DURATION VALUE="00:00:20" /> - Set this to the
amount of time before it checks to see if the live event is running.
15-20 seconds is usually a good amount.
I am having problems logging on to my folder?
Make sure you are typing the FTP Host, Login, and password exactly
as it is on the e-mail we sent you. You can not cut and paste this
information in. You MUST type it in and upper/lower case do matter!!
How do I add more server space to my account
There is no limits placed on server space. Just upload as much material
as you have and we will automatically adjust your account.
My audio and video do not sync up
This is usually caused by one of two things:
1) The method of encode was not correct. Selecting exactly the right
settings for your audience is very important. Try many different
encodes and screen sizes and compare the qualities until you find
the best one.
2) Sometimes the connection that the user is connecting with can't
handle the type of encode and latency will appear.
To Upload From a Browser:
1) Log into the Account Management System
2) Click on your Folder name
This will log you directly into your folder.
You will be able to upload and create your links from here.
How to upload your material via FTP Software
A standard method of uploading your material is by using FTP software
more commonly known as an FTP client.
FTP for the PC:
WS_FTP
FTP for the Mac
Fetch
How to Embed with samples
Here are 3 sample links that demonstrate how to embed the 3 formats.
Simple cut and paste the source code into your web page.
Real Video Sample
- HTML
Code Instructions
Real's
embedding info page
Windows Sample
- HTML
Code Instructions
Microsoft's
embedding info page
QuickTime
Sample - HTML
Code Instructions
QuickTime's
embedding info page
What is required to do a live audio/video event?
1) A Windows based computer with a reliable Internet connection.
2) Enough bandwidth on the upload speed of your Internet connection
to cover the bit rate or bit rates you wish to send out. You need
to add all of the rates you are going to stream together and make
sure that they do not go over about 80% of your maximum upload speed
on your connection.
3) For audio streaming it is recommended to have a pci sound card
installed instead of a integrated sound card. There tend to be more
issues with integrated sound cards that come as part of the motherboard
of the computer.
4) If you wish to do video as well as audio you will need to have
a video capture device for your computer. There are many companies
and models of video capture devices on the market. You will want
to make sure that you purchase a device that is compatible with
the windows media encoding software that you are using. The manufacturer
of the device should be able to tell you if it will work with the
windows media encoding software.
5) You will need to download the Windows Media Encoder from the
Microsoft Windows Media download site below - Windows
Encoding Software
This is a free download and will enable you to broadcast your event
using AudioVideoweb.com's services. For more information on the
specifics of setting up your Live Broadcast in the windows media
encoder click here.
Link to Purchase Windows
Encoding Software
Link to purchase Real
Encoding Software
Firewalls
Firewalls will cause problems for all formats of live webcasting.
You must setup your live connection on the outside of your firewall
or have your administrator pop a whole in the firewall so that you
can send your signal through.
More info http://service.real.com/firewall/index.html
Shopping Cart Setup Information: More
info with images
The HTML code is supplied for you from within the Pay-Per-View
Shopping Cart and can be simply cut and pasted into your webpage.
The information below is for advanced developers that wish to create
their own code.
View an example Pay-Per-View Shopping Cart page: Simple
- More Advanced
To setup the Pay-Per-View Shopping Cart System to work on your
website please add the following html code to the pages that will
list the content.
Multiple Item Purchase Setup:
Create an html FORM on any web page that will have content using
the html FORM tag:
<form method="post" action="http://interface.audiovideoweb.com/ppvlnk/purchase/add/multiple">
For the "Add to Cart" and "Check Out" buttons:
<input type="submit" name="Add to Cart" value="Add
To Cart">
<input type="submit" name="Add to Cart" value="Check
Out">
To Add a Continue Shopping Button:
(This will return the user to a page of your choice)
Follow the <FORM> tag with the following hidden input tag:
<input type="hidden" name="continue_url"
value="xxxxx">
The "xxxxx" would be replaced with a URL to return to
their shopping page (for example: "http://www.audiovideoweb.com/cart_demo1.html").
Using Checkboxes and Single Links for each item selection:
Inside the html FORM, use one checkbox tag for each clip to be purchased.
All checkboxes need to be named the same: purchaselink[], The VALUE
attribute of the CHECKBOX tag should be set to the "link"
we supply you with for that item, for example:
<input type="checkbox" name="purchaselink[]"
value="http://interface.audiovideoweb.com/ppvlnk/purchase/add/item/109223735555">
Be sure to include the brackets "[]" at the end of the
checkbox name.
For the Single link without a Continue Shopping button use:
href="http://interface.audiovideoweb.com/ppvlnk/purchase/add/item/109223735556
For the Single link with a Continue Shopping button use:
?continue_url=http://www.audiovideoweb.com/cart_demo1.html
An example selling three clips can be seen here:
Some coding examples:
<HTML>
. . .
<FORM method="POST"
action="http://interface.audiovideoweb.com/ppvlnk/purchase/add/multiple">
<INPUT type="hidden" name="continue_url"
value="http://www.mysite.com/myclips.html">
. . .
<INPUT type="checkbox" name="purhaselink[]"
value="http://interface.audiovideoweb.com/ppvlnk/purchase/add/item/109223735555">Clip
#1
<INPUT type="checkbox" name="purhaselink[]"
value="http://interface.audiovideoweb.com/ppvlnk/purchase/add/item/109223735556">Clip
#2
<INPUT type="checkbox" name="purhaselink[]"
value="http://interface.audiovideoweb.com/ppvlnk/purchase/add/item/109223735557">Clip
#3
. . .
<input type="submit" name="Add to Cart" value="Add
To Cart">
<input type="submit" name="Add to Cart" value="Check
Out">
</FORM>
. . . </HTML>
Requirements to Manage Flash Media:
MX Professional 2004
Free
Trial | Buy
it
Basic Use:
No programming or building of Flash files is required. Simply follow
the instructions below to enable your flash media.
1) Install the latest version of Flash Player.
2) Log in to your account at AudioVideoweb.com
3) Upload your FLV files onto the server by clicking on the folder
name to login and browsing to find the file on your computer and
then clicking on upload. After uploading is complete the file becomes
available for streaming instantly.
4) Select a file or files for playback and click Create New Flash
Group. Name the group and click save. Select the Video Screen Size
and Skin and click on Save Data.
5) Now you are supplied with the links to your content.
Internet Explorer Problems:
I have inserted the HTML code into my webpage, but cannot see video
in Internet Explorer?
When you are creating a new HTML document (using the embed code),
in order for Internet Explorer to correctly interpret the embed
code (for proper viewing on your webpage), the HTML document header
(the first two lines of the HTML document) must be XHTML standard
complaint.
Here is what the standard XHTML header looks like:
(
)
Video Strategies for Flash Websites:
Video support in Flash has continued to evolve since its introduction
in Flash MX and Flash Player 6. Flash Player 7 greatly improves
video quality, supports higher frame rates, and provides additional
opportunities for loading dynamic media at runtime.
At the core of Flash video is the Flash for Video (FLV) file format.
FLV files contain encoded audio and video data that is highly optimized
(through the use of Sorenson's Spark codec) for delivery through
the Flash Player. This keeps the Flash Player footprint as small
as possible by using a single video rendering format.
Edited video content is encoded into the FLV format as it is imported
into the Flash authoring environment (or encoded into FLV format
from third party applications via the Flash Video Exporter plugin).
Once imported into the Flash authoring environment, FLV files can
be converted to movie clips and can benefit from all of the programmatic
manipulations ActionScript has to offer, or exported back out as
standalone FLV files that can be invoked and streamed by the Flash
player.
On the delivery side, developers can choose from a variety of options
for embedding video into Flash movies or options for streaming external
video files at runtime, or options for exporting Flash video to
other formats. Developers need to carefully consider the types of
video content, bandwidth, length, and the level of user interaction
needed before choosing a suitable delivery mechanism.
In this TechNote we give an overview of the new video capabilities
in Flash MX 2004 and Flash MX Professional 2004 and discuss some
of the different strategies for incorporating and deploying Flash
video. There are additional informational, how-to, troubleshooting,
and third party resources at the end
of this document to aid developers in using video for Flash.
Overview of new video capabilities in Flash
With the introduction of the Flash MX 2004 platform, support for
video has improved with the addition of many new capabilities to
the authoring and runtime environment, giving developers more options
for delivering embedded video and progressive and streaming files.
In short, developers have many new choices to tailor the delivery
method to best match the nature of differing video content and ultimately
to deliver the best possible user experience.
- Video Import Wizard
The wizard adds many new choices for encoding imported audio and
video as well as providing basic clip scaling, cropping functions
and contrast and brightness controls.
- Media Components
a set of authoring components that enable connections to external
video files and connections to Flash Server, and a new set of
Behavior actions that work with Slides to accelerate and simplify
the creation of advanced interactive video presentations.
- Flash Video Exporter
a new plug-in for use with third party applications that enables
users to export Flash encoded audio and video directly from a
third party authoring environment.
Flash Websites
There are several alternative approaches to using video with a
Flash-based website. The overriding factor in choosing the optimum
method for delivery is performance, which developers can best address
by matching the appropriate delivery mechanism with the actual content.
For example, approaches that work for short video clips embedded
into a Flash movie will not work with large video files that require
external streaming. Likewise it is not efficient to architect, code,
deploy, and maintain an elaborate client-server delivery mechanism
when presenting short, highly-compressed and optimized clips.
Video content has its own set of considerations that developers
must take into account when applying optimal compression techniques
which have an effect on image quality and file size. Developers
must consider all of these factors and decide on what tradeoffs
are acceptable when selecting the most appropriate method for delivering
video within the Flash player.
There are three distinct approaches for delivering video content
with FlashMX 2004 and Flash Player 7:
- Embedded FLV Video content is imported
into the Flash authoring environment and embedded into the published
SWF.
- External FLV Video content is remotely
played from a host SWF containing a user interface and movie controls
linking to the external file. Options include Progressive and
Streaming FLV downloads to the Flash player.
- Exported FLV Content created in Flash
is exported to QuickTime, AVI, or sequences of still frames for
playback by other software.
Embedded FLV
Embedded video is a straightforward method of delivering short
video clips and has been around since Flash Player 6. It is an easy
to use, timeline based technique and gives quick results. Video
clips can be imported and encoded into the Flash authoring environment.
Playback is limited to simple play and stop commands, and the video
framerate must match that of the host movie, an important consideration
that will require authoring for the lowest-common-denominator download
speed.
For web delivery, content must be completely downloaded and must
fit into available memory on the user's machine before playback
can begin. The biggest limitations to embedded video are movies
having a maximum of 16,000 frames and audio sync cannot be maintained
beyond about two minutes. The entire video clip must be published
each time the movie is tested or previewed, which can lead to lengthy
authoring sessions.
Progressive FLV
Flash Player 7 introduced progressive download, a technique where
external FLV files are cached on the user's local hard drive and
played through the host SWF at runtime with no limitation to the
file's size or duration. Audio and video stays in sync and the frame
rate is completely independent from that of the movie host, enabling
developers to create several versions of content optimized for different
download speeds. Since an external FLV is published separately from
the host FLA , authoring time is more efficient. For lengthy audio/video
content that requires fairly straightforward delivery, external
progressive FLVs can be a good choice.
The Flash MX Professional 2004 authoring environment contains Media
Components that can be used to quickly add FLV or audio MP3 playback
control to a Flash project. Media Components provide support for
both progressive and streaming FLV files.
Streaming FLV
Streaming FLV files have many of the same properties of Progressive
FLV files but are remotely served from a Flash Server. This approach
provides the most efficient delivery of FLV and audio MP3 files
by streaming data to the host SWF file and requires the least hard
disk and memory resources on the client end. Since data is not cached
locally on a user's hard disk, this technique also provides the
most secure method of delivering media.
The Flash Server has the ability to deliver multiple simultaneous
real-time communications, provides smarter delivery of content by
adjusting to the client's connection speed, and has advanced monitoring
of traffic and throughput. For media projects that require the greatest
flexibility in efficiently handling the most complex data streams,
this is the best choice for delivery.
Exported FLV & QuickTime Flash Tracks
Flash can export movies to other formats such as Apple's QuickTime
or Microsoft AVI. Flash can also export image sequences to a variety
of formats, such as GIF, PNG, JPG, AI and EPS.
Note: AVI export is only available in Flash for
Windows.
QuickTime video can be imported into Flash where Flash tracks can
be added and exported back out as QuickTime and played with the
QuickTime player or plugin. This provides much of the Flash feature
set, especially navigational overlays and sprites, directly into
a separate track within a QuickTime movie. Another use is to use
Flash to “translate” graphics formats not supported by QuickTime
into QuickTime movies.
Note: QuickTime support for Flash is usually based
on the next-to-latest version of Flash. The current version of the
QuickTime Player (version 6 as of this writing) supports playback
of Flash Player 5 SWF files. This is because Apple's development
of QuickTime is not synchronous with the latest Flash Player development.
Also, it is up to the software developer to decide how much of the
Flash player feature set to include in its own players, so it is
likely that not all of the Flash player functionality will be present
in all software titles. This can limit the scope of ActionScript
that can be carried out on these titles. For details see Apple's
Developer Center article on QuickTime
6 support for Flash.
The Flash Media Handler inside the QuickTime player supports an
optimized case for the alpha channel graphics mode, allowing a Flash
track to be cleanly composited over other tracks. QuickTime allows
the SWF file format to execute any of the standard Flash movieclip
actions.
When exporting a QuickTime movie from Flash, you can specify dimensions,
alpha transparency, layer options, streaming sound, controller placement,
playback options, and more.
Deployment on CD-ROM/DVD
Flash content can be authored for deployment in CD-ROM or DVD,
usually by creating a standalone projector that encapsulates the
content and the Flash player. In cases where more functionality
is needed than the Flash player is designed to provide, or in cases
where full-frame video needs to be deployed along with graphic or
sound assets not handled by Flash, it may be more suitable to develop
in an authoring environment.
Wire Transfers - (A Minimum $100.00
Monthly Package Required)
*You MUST Open an account at AudioVideoweb.com LLC before the wire
transfers can be set up.Please insert a note on all transfers with
your Company Name and/or Customer Number. Once your account is opened
all future transfers must be received prior to customer's billing
date to prevent any interruption or deactivation of service. To
use Wire Transfer it is required that you select a Package only.
Pay As You Go services are NOT applicable with Wire Transfers.
For all wire transfers please follow these steps:
1) Select a service from our offerings.
2) E-mail the following information to wire-transfers@audiovideoweb.com
Service Required: (Please select a Package from our offerings -
Live | Archive)
First Name:
Last Name:
Company Name:
E-mail Address:
Phone Number:
URL of your Website:
Street Address:
City:
State:
Zip/Postal Code:
Country:
Once you have E-mailed us this information we will setup your account
and will E-mail you your customer number with an invoice. Now you
are ready to direct your wire transfer to us using the following
information:
You MUST use the information below at your bank Exactly as
it is written.
BANK INFORMATION FOR WIRE TRANSFERS:
Bank Name: Bank of America
Account Name: Audiovideoweb Com LLC
Account Number: Number is released to active customers only via
invoice
Wire AVA Number: 026009593
or
ABA for ACH Deposits: 011000138
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