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Stacey Krejci at the University of Illinois says:
"I'm rather impressed. I like the mail interface, your connection is fast, and you have been very helpful."
Jim at OnTheBeach.com says:
"What great service! Thanks."
Al at Channel One Media says:
"It's good knowing that there really "is" someone there on the other end in case help is needed and time is critical!"
Brian Adelgren says:
"Thank you for your prompt response and professionalism. It is greatly appreciated!"
Steve Walters, the Director at Interactive Media in St. Louis says:
"Thanks for all your help. I can't tell you how much we LOVE your service!"
Sasha at DC Radio says:
"We had our account info within a half hour, and were testing our live connection two minutes later. Our entire office stood there with our mouths wide open, shocked and ecstatic!"
Doug at YourWebTech says:
"Having just signed up for a trial, I'm impressed with the response so far!"
Tony Boutwell at Peavey Electronics says:
"We have been testing it all morning and it's great. We appreciate all the testing you did to help us get this working."
Dmitri Eroshenko at Infotonic, Inc.says:
"Works like a charm. Thank you."
Rod Yarbrough at DarnBarn.com says:
"I can't believe how fast you got everything ready for our live event stream!"
Michael Giangrasso the Director Of Technology at NetworkCPR.com says:
"Your tech support guy (Bryan) is ALWAYS helpful and responsive in his service. He has the patience and temperament we all wish we had."
Eric at jointogether.org says:
"I really appreciate your no-frills, low-cost but dependable service."
Jeff says:
"You and your company have excellent customer service, by the way. You're responsive, and I always feel like I'm dealing with and being treated like a real live human being. That's not a common thing these days, and I appreciate it."
Chris Roberts at On-Line Radio says:
"Thanks so much! We have been back on the air for 11 hours now, and it really feels great!"
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Mulitple Worldclass Facilities
AudioVideoweb.com utilizes multiple Data Centers in strategically
placed locations enabling seamless connections to Tier 1 networks
worldwide. With our customized Load Balancing software that intelligently
routes traffic across our network customers can be assured of complete
redundancy and fail-safe streaming.
Our 100% fiber optic network is completely fault-tolerant and redundant.
Each center is staffed 24 x 7 with highly trained, experienced support
engineers. Support engineers are required to go through annual code
of conduct reviews. All facilities follow a well-defined security
policy. This policy is regularly audited and modified, as needed,
in order to maintain the highest standards. The facilities are SAS-70
certified, HIPAA compliant and maintain current SunTone™ and
IBM Hosting Advantage™ certifications.
Superior Network
Intelligent Routing - Utilizing BGP to provide intelligent,
fail-safe routing. Routing your users to the fastest available connection
to ensure maximum connection speed and virtually eliminate down
time.
Scalability - Buying transit from 10 Tier 1 backbone providers,
including AT&T, Level 3, Qwest, UUNET & Verio, and has multi-gigabytes
of high quality provisioned data capacity with virtually unlimited
scalability.
Redundancy - Built-in redundancy through multiple redundant
network connections and redundant router and switch configuration.
Security
Physical Security
The Facilities are manned with 24/7 security personnel. Badge/Photo
ID access screening as well as biometric access screening are employed
for an added level of security. All visitors are required to pass
through multiple levels of security and are required to be escorted
at all times. Sensitive security areas within the centers are protected
by motion sensors and security breach alarms. Video cameras installed
throughout the centers are continuously monitored by security personnel.
Network Security
All of the systems are designed to maintain a quality of service
throughout the network by prioritizing packets to maintain an order
of precedence of services. Each network device is equipped to filter
out DOS attacks. We also offer intelligent, multilayer access control
that can be utilized to protect the network from the impact of attacks
while reducing the risk of inadvertently discarding.
Backup Power
The Data Centers are furnished with dual power availability to each
rack unit from independent power distribution units (PDUs), removing
PDU loss as a single point of failure. To ensure stable connectivity,
we provide a redundant Need+1 (N+1) design of uninterruptible power
supplies utilizing two separate commercial power feeds from two
separate power grids to provide power to the center. Five redundant
standby generators guarantee consistent operation in the event of
a power failure from commercial power. These generators are equipped
with 72 hours of diesel fuel on site, and two contractors are on
call to refuel to the storage tanks.
Disaster Control
This world-class facilities feature seismically braced racks and
are designed to withstand disastrous conditions, ensuring that your
systems and equipment continue to run even under extreme conditions.
A second point of presence is always available to clients seeking
fail-safe redundancy.
Environmental Controls
The Data Centers have been implemented with a Need+1 (N+1) design
of cooling towers, water pumps and chillers to maintain a controlled
environment. Conditions are a uniform 72° with 50% relative
humidity. Multiple air handling units provide another level of redundancy
to further ensure consistently sound environmental conditions.
Fire Protection
Fire detection and suppression systems ensure 24/7 protection of
your critical systems. Dual fire detection (photo electronic/ionization
and sniffer) systems and VESDA® fire alarm systems are in place
to constantly monitor for any potential areas of concern. A multi-zone
pre-action dry pipe suppression system allows any suppression necessary
to be contained to the affected area; conditions elsewhere will
not be disrupted.
Have questions or require more information?
Request
Information
or give us a call: 781-453-0303
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